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oladoc, marham, instacare, healthwire and apna clinic all do the same thing: a doctor directory with booking. HealthSpire is a connected care platform — triage, documentation, outcomes and rewards built in. Here's the side-by-side.
| Capability | HealthSpire | oladoc | marham | instacare | healthwire | apna clinic |
|---|---|---|---|---|---|---|
AI symptom triage before booking Patients describe symptoms in plain language and get routed to the right specialist — no more booking the wrong doctor. | ||||||
AI clinical note drafting Doctors get a pre-filled SOAP draft from the patient's live record — 8 minutes saved per consult, every consult. | ||||||
Computed Care Score A 0-100 score from adherence, vitals logging, attendance and lab trends — turning 'staying well' into a measurable, rewarded loop. | ||||||
Outcome-based reviews Reviews tagged resolved / improved / ongoing / referred, tied to verified consults — not just star ratings. | ||||||
Wellness rewards engine Earn points for logging vitals, attending appointments and hitting care goals — redeemable at partner pharmacies and clinics. | ||||||
Wearable vitals sync Apple Health, Google Fit, Fitbit and Garmin feed vitals straight into the longitudinal record — no manual entry. | ||||||
Unified facility operations Beds, wards, staff rosters, pharmacy inventory and billing in one dashboard — not just a booking widget bolted on. | ||||||
Four connected portals Patient, doctor, facility and super-admin portals sharing one record — most competitors only give you patient + doctor. | ||||||
Same-day prescription delivery Prescriptions route to the nearest partner pharmacy with live tracking and refill reminders that actually arrive. | ||||||
Video / audio / chat consults All three modes built in, with a consult that survives a dropped connection and a chat that persists between visits. | ||||||
End-to-end encrypted messaging Only you and your clinician can read your messages — not the platform, not a third party. | ||||||
Credential-verified doctors Every clinician is licence-verified, reference-checked and re-validated — not just self-declared. |
These aren't feature-parity gaps. They're structurally different capabilities that competitors would need to rebuild their platforms to match.
Patients don't always know which specialist they need. Our triage engine reads free-text symptoms, flags emergencies, and matches to the right verified doctor — so you never waste a consultation on the wrong specialist.
14 specialties
covered by triage
Doctors spend 8-12 minutes per consult writing notes from scratch. Our drafter pre-fills a SOAP note from the patient's live vitals, meds and labs — the doctor reviews, edits and signs in 2-3 minutes.
~8 min
saved per consult
A 0-100 score from medication adherence, vitals logging, appointment attendance and lab trend direction. Patients see exactly what to improve, and the score feeds the rewards engine.
4 sub-metrics
weighted & transparent
Star ratings tell you nothing about results. Our reviews are tagged resolved / improved / ongoing / referred, tied to verified consults — so you pick a doctor by what they achieve, not their charm.
86% resolution
across verified consults
Log vitals, attend appointments, hit care goals — earn points redeemable at partner pharmacies and clinics. The only telehealth platform that rewards you for staying well, not just for being sick.
12,480 pts
typical active member
Beds, wards, staff rosters, pharmacy inventory, billing and claims in one dashboard. Facilities stop juggling three tools and a spreadsheet — everything connects to the same patient record.
1 dashboard
replaces 3+ tools
Start with a free triage, book the right doctor, and keep every result, note and vital in one record that rewards you for staying well.